Privacy Policy

We may collect information necessary to provide temple services and process puja bookings, including:

• Name
• Email address
• Mobile/telephone number
• Account login information
• Puja booking details
• Selected puja and scheduled date/time
• Selected priest, where applicable
• Information voluntarily provided when contacting the temple
• Payment-related information necessary to process transactions

Payment information may be processed by third-party payment service providers. Valley Hindu Temple does not need to directly store full payment card details when payment processing is handled by the applicable payment provider.

Information may be used to:

• Create and manage user accounts
• Process and manage puja bookings
• Confirm bookings
• Communicate booking-related information
• Send puja reminders
• Notify priests about assigned bookings
• Communicate booking changes or cancellations
• Respond to questions and support requests
• Process payments where applicable
• Maintain and improve the website and Sewa System
• Protect the security and integrity of our services

If you voluntarily opt in to receive SMS messages from Valley Hindu Temple, we may send informational messages related to your puja bookings and temple services.

These messages may include:

• Booking confirmations
• Puja reminders
• Booking changes
• Cancellation notifications
• Rescheduling updates
• Notifications related to temple services
• Notifications to priests regarding assigned pujas

Phone numbers are used for relevant temple services, and SMS consent information is used to manage the messaging program.

Message frequency varies depending on booking activity and necessary service updates.

Message and data rates may apply.

SMS consent is optional and is not required to complete a puja booking.

Providing a mobile phone number by itself does not constitute consent to receive SMS messages.

Users may withdraw SMS consent at any time by replying STOP to an applicable SMS message or by contacting Valley Hindu Temple.

Reply HELP for assistance.

We do not sell, rent, share, or disclose mobile phone numbers or SMS opt-in consent information to third parties or affiliates for their own marketing or promotional purposes.

Where third-party communication providers are used to deliver requested temple-related communications, information may be processed by service providers acting on the temple's behalf only as necessary to deliver requested services, including SMS delivery, subject to appropriate safeguards. Such providers must not use SMS opt-in data for their own marketing.

We may use your email address to provide account-related, booking-related, and other service-related communications.

Payments may be processed through third-party payment processors.

Users should review the applicable payment provider's privacy practices for information about how payment information is processed.

We may use trusted service providers to operate the website, application, communications, payment processing, hosting, storage, and other necessary services.

Information will only be shared as reasonably necessary to provide these services, comply with applicable legal obligations, protect the temple and its users, or operate the system.

We do not sell personal information for advertising purposes.

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet-based service can guarantee absolute security.

We retain information for as long as reasonably necessary to provide our services, maintain appropriate booking and account records, comply with applicable obligations, resolve disputes, and protect our legitimate interests.

You may:

• Update certain account information through the system where available.
• Request information about personal data associated with your account where applicable.
• Withdraw optional SMS consent.
• Contact Valley Hindu Temple regarding privacy questions or requests.

The website and Sewa System are not intended to knowingly collect personal information from children in violation of applicable law.

The website and Sewa System may use third-party services for functions such as:

• Payment processing
• Email delivery
• SMS/communication delivery
• Hosting
• Storage
• Authentication

Those providers may process information according to their own applicable privacy policies and terms.

Valley Hindu Temple may update this Privacy Policy from time to time.

Any updated version will be published on this page with an updated effective date.

For questions or requests regarding this Privacy Policy, users may contact Valley Hindu Temple through the contact information provided on the official website.