Terms & Conditions

By using the website or Sewa System, users agree to comply with these Terms & Conditions.

If a user does not agree with these terms, they should not use the applicable services.

Users may create accounts to access certain features.

Users are responsible for providing accurate information and maintaining the security of their login credentials.

Users should notify Valley Hindu Temple if they believe their account has been accessed without authorization.

The Sewa System may allow users to browse available pujas, select dates and times, select available priests, provide booking information, and submit puja bookings.

A booking is subject to availability and the applicable booking process.

Users are responsible for providing accurate booking information.

Valley Hindu Temple may send service-related communications concerning bookings, including:

• Booking confirmations
• Booking changes
• Cancellations
• Puja reminders
• Other information directly related to an existing booking

Program name: Valley Hindu Temple SMS Notifications

Valley Hindu Temple sends transactional SMS notifications to users who explicitly consent to receive them. These messages may include puja booking confirmations, booking reminders, booking cancellations, rescheduling updates and other essential service-related notifications. Priests who separately consent may receive assigned puja, schedule, booking-change and essential temple operational notifications.

Message frequency varies depending on booking activity and service requirements.

Message and data rates may apply.

Reply STOP to unsubscribe at any time. Reply HELP for assistance.

For additional support, contact Valley Hindu Temple through its existing published contact details.

Consent is optional and is not a condition of booking or purchasing temple services.

Carriers are not liable for delayed or undelivered messages.

SMS consent and mobile information are not shared with third parties or affiliates for their own marketing or promotional purposes.

This program does not send promotional offers, marketing campaigns, fundraising or donation solicitations, third-party advertisements, affiliate promotions, or unrequested bulk messages. Booking notification consent is not permission for marketing.

Privacy Policy

Where online payment is available, payments may be processed through a third-party payment provider.

Users may also be offered other payment methods where supported by the temple.

Applicable prices and payment requirements will be presented during the booking process.

Bookings may be subject to the temple's applicable cancellation and change policies.

Where specific cancellation, refund, or payment policies are published by the temple, those policies apply.

Users agree to provide accurate information when creating accounts and making bookings.

Users should not intentionally provide false or misleading information.

Users must not:

• Attempt to gain unauthorized access to the system.
• Interfere with the operation of the website or application.
• Abuse booking functionality.
• Attempt to access another user's private information.
• Upload malicious content.
• Use the system for unlawful purposes.

Valley Hindu Temple will make reasonable efforts to keep the website and Sewa System available, but continuous uninterrupted availability cannot be guaranteed.

Maintenance, technical issues, or circumstances outside the temple's reasonable control may occasionally affect availability.

The system may use third-party services for payment processing, communications, hosting, storage, authentication, and other functionality.

Use of those services may also be subject to the applicable third party's terms and policies.

Use of the website and Sewa System is also governed by the Valley Hindu Temple Privacy Policy.

Privacy Policy: https://valleyhindutemple.org/privacy-policy

SMS consent is separate from acceptance of these Terms & Conditions.

A user does not have to consent to SMS communications in order to complete a puja booking.

Valley Hindu Temple may update these Terms & Conditions from time to time.

Updated terms will be published on this page with an updated effective date.

For questions regarding these Terms & Conditions, users may contact Valley Hindu Temple through the contact information provided on the official website.